J&P Global LLC, doing business as KnowLay (“KnowLay,” “we,” “us,” or “our”) is committed to making the KnowLay Services accessible to as many people as possible, including people with disabilities. We want everyone to be able to learn, regardless of ability or technology.
1. Our Commitment
We aim to conform substantially to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as a practical standard for making web content more accessible. We also strive to meet the expectations of the Americans with Disabilities Act (ADA) as they apply to our Services.
2. Measures We Take
• Designing for keyboard navigation and screen-reader compatibility where feasible.
• Using sufficient color contrast and readable text.
• Providing captions or transcripts for video and audio content where practical.
• Reviewing accessibility as part of our ongoing development.
3. Ongoing Effort and Limitations
Accessibility is an ongoing effort. Some older content or third-party features may not yet fully meet our target standard. We are working to improve continuously and welcome feedback to help us prioritize.
4. Feedback and Assistance
If you encounter an accessibility barrier, or need content provided in an alternative format, please contact us at
[email protected]. Tell us the page or content involved and the difficulty you experienced, and we will make reasonable efforts to provide the information or assistance you need.
5. Response
We try to respond to accessibility feedback within a reasonable timeframe and to address issues as quickly as practical.
6. Changes
We may update this Statement as our Services and accessibility practices evolve. We will post the revised version with a new “Last updated” date.
7. Contact
Accessibility questions or requests may be sent to:
[email protected] or via our website at www.knowlay.com. J&P Global LLC (DBA KnowLay), 17350 State Hwy 249, Ste 220, Houston, TX 77064, United States.